Refund Policy
REFUND & CANCELLATION POLICY
Last updated: 18 August 2026
This policy explains when and how you may request a cancellation or refund for purchases made on LAK BAZAAR, operated by LAK Technology Private Limited. All payments are processed via Razorpay, and eligible refunds are issued back to your original payment method through Razorpay.
1. ORDER CANCELLATION (BEFORE SHIPMENT)
1.1 You may request cancellation of a product order at any time before it has been shipped/dispatched, by contacting our support team with your order number.
1.2 Once an order has been shipped, it can no longer be cancelled and instead follows the Returns process below.
2. RETURNS & REFUNDS FOR PHYSICAL PRODUCTS
2.1 If a product you receive is damaged, defective, or materially different from what was ordered, you may request a return within 7 days of delivery by contacting our support team with your order number and photographic evidence of the issue.
2.2 Approved returns will be refunded to your original payment method via Razorpay within 5-7 business days of the returned item being received and inspected, or of the refund being approved, whichever applies.
2.3 We do not accept returns for products that have been used, damaged after delivery due to customer mishandling, or requested outside the 7-day window, except where required by law.
2.4 Change-of-mind returns (i.e. no defect, simply no longer wanted) are evaluated on a case-by-case basis and are not guaranteed.
3. ACTIVATION / MEMBERSHIP PACKAGES
3.1 Activation and membership packages unlock network participation and commission-earning eligibility immediately upon successful payment.
3.2 Because activation packages grant immediate access to network placement and commission eligibility, they are non-refundable once your account has been activated and/or once any commission activity (sponsorship, placement, or pair-matching) has occurred as a result of the purchase.
3.3 If a payment for an activation package was captured but your account was NOT successfully activated due to a technical error on our end, contact support immediately — such cases are eligible for a full refund or account activation correction, at our discretion.
4. COMMISSION & WALLET EARNINGS
4.1 Commission and wallet earnings are amounts owed BY us TO members, not payments made by members — this Refund Policy does not apply to them. Wallet withdrawal terms are governed separately by our Terms & Conditions.
4.2 Any commission credited in error (e.g. due to a system error or fraudulent activity) may be reversed by us, with notice to the affected member where reasonably possible.
5. FAILED / DUPLICATE PAYMENTS
5.1 If an amount was debited from your account but the order/package was not confirmed on LAK BAZAAR (e.g. due to a payment gateway timeout or network error), such amounts are typically auto-reversed by Razorpay to your original payment method within 5-7 business days.
5.2 If you do not see the amount reversed within this window, contact our support team with your payment reference/transaction ID and we will investigate with Razorpay on your behalf.
6. HOW TO REQUEST A REFUND OR CANCELLATION
Contact our support team with your order number or payment transaction ID:
Email: laktechnology2026@gmail.com
We aim to acknowledge all refund/cancellation requests within 48 hours and resolve them within 7 business days of approval.
7. REFUND PROCESSING TIME
Once a refund is approved, please allow 5-7 business days for the amount to reflect in your original payment source, depending on your bank or card issuer's own processing time — this portion is outside our direct control once initiated through Razorpay.
8. CHANGES TO THIS POLICY
We may update this Refund & Cancellation Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.
Last updated: 18 August 2026
This policy explains when and how you may request a cancellation or refund for purchases made on LAK BAZAAR, operated by LAK Technology Private Limited. All payments are processed via Razorpay, and eligible refunds are issued back to your original payment method through Razorpay.
1. ORDER CANCELLATION (BEFORE SHIPMENT)
1.1 You may request cancellation of a product order at any time before it has been shipped/dispatched, by contacting our support team with your order number.
1.2 Once an order has been shipped, it can no longer be cancelled and instead follows the Returns process below.
2. RETURNS & REFUNDS FOR PHYSICAL PRODUCTS
2.1 If a product you receive is damaged, defective, or materially different from what was ordered, you may request a return within 7 days of delivery by contacting our support team with your order number and photographic evidence of the issue.
2.2 Approved returns will be refunded to your original payment method via Razorpay within 5-7 business days of the returned item being received and inspected, or of the refund being approved, whichever applies.
2.3 We do not accept returns for products that have been used, damaged after delivery due to customer mishandling, or requested outside the 7-day window, except where required by law.
2.4 Change-of-mind returns (i.e. no defect, simply no longer wanted) are evaluated on a case-by-case basis and are not guaranteed.
3. ACTIVATION / MEMBERSHIP PACKAGES
3.1 Activation and membership packages unlock network participation and commission-earning eligibility immediately upon successful payment.
3.2 Because activation packages grant immediate access to network placement and commission eligibility, they are non-refundable once your account has been activated and/or once any commission activity (sponsorship, placement, or pair-matching) has occurred as a result of the purchase.
3.3 If a payment for an activation package was captured but your account was NOT successfully activated due to a technical error on our end, contact support immediately — such cases are eligible for a full refund or account activation correction, at our discretion.
4. COMMISSION & WALLET EARNINGS
4.1 Commission and wallet earnings are amounts owed BY us TO members, not payments made by members — this Refund Policy does not apply to them. Wallet withdrawal terms are governed separately by our Terms & Conditions.
4.2 Any commission credited in error (e.g. due to a system error or fraudulent activity) may be reversed by us, with notice to the affected member where reasonably possible.
5. FAILED / DUPLICATE PAYMENTS
5.1 If an amount was debited from your account but the order/package was not confirmed on LAK BAZAAR (e.g. due to a payment gateway timeout or network error), such amounts are typically auto-reversed by Razorpay to your original payment method within 5-7 business days.
5.2 If you do not see the amount reversed within this window, contact our support team with your payment reference/transaction ID and we will investigate with Razorpay on your behalf.
6. HOW TO REQUEST A REFUND OR CANCELLATION
Contact our support team with your order number or payment transaction ID:
Email: laktechnology2026@gmail.com
We aim to acknowledge all refund/cancellation requests within 48 hours and resolve them within 7 business days of approval.
7. REFUND PROCESSING TIME
Once a refund is approved, please allow 5-7 business days for the amount to reflect in your original payment source, depending on your bank or card issuer's own processing time — this portion is outside our direct control once initiated through Razorpay.
8. CHANGES TO THIS POLICY
We may update this Refund & Cancellation Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.